JEWELRY CARE

JEWELRY CARE INSTRUCTIONS

Jewelry must be specially protected to benefit from it for as long as possible. This means that it should be kept away from impacts, contact with water, perfumes, detergents, and other products or chemicals that could cause the stones or crystals to detach or wear out.

As such, you should avoid washing your hands while wearing rings with stones, when cleaning, engaging in other household activities, or when you are at the pool. It is also recommended to remove them when practicing sports, especially contact sports. Before going to bed, do not forget to take off your stone jewelry as it may get caught or deform during sleep.

Diamonds or other precious stones should be protected from: mechanical shocks, contact with hard surfaces and/or sharp objects, chemical agents.

Avoid spraying perfume or hairspray over earrings, pendants, or necklaces. Semi-precious stones or crystals require special care. They should be kept away from excessive light and heat as they may change color, crack, or become irreparably damaged.

Silver jewelry should be stored individually in jewelry boxes, in dry places away from the kitchen, bathroom, or shower, to avoid contact with moisture and heat and to prevent oxidation.

Untreated 925 silver jewelry may oxidize (turn black) upon contact with moisture or excessive heat. This is a natural property of silver and is not considered a defect. Clean silver jewelry without stones with baking soda or special silver cleaning solutions to restore their shine.

For the care of jewelry and to maintain their shine, we recommend using a soft cloth specifically designed for cleaning them.

The gold from which MOOGU jewelry is made can be yellow, white, or rose. Gold is obtained through an alloy with a mix of metals that gives it its specific hue. To enhance the shine of white gold jewelry, they are coated with white rhodium. The rhodium layer may wear off in 3-6 months, and the jewelry may lose some of its shine. The same applies to the patina of jewelry with black rhodium. This patina will wear off in 3-6 months.

Our jewelry is marked according to our own warranty mark and title mark, which is authorized by the National Authority for Consumer Protection - Precious Metals Directorate.

Depending on the degree of use, we recommend that the jewelry be examined and cleaned by a jeweler at least once a year.

The warranty provided does not cover damages caused to the jewelry due to non-compliance with the above instructions, accidents, negligence, improper use, or other factors unrelated to material or workmanship defects.